Note: Clean and dry the affected area immediately to remove any residual cleaner or water. Similarly, rust can be harmful to clothing if the two … 91. Q12. Samsung - 4.2 Cu. This is determined by the model and age of your washer. In November 2017, Samsung issued a voluntary recall of their top-loading Samsung washer models. A common complaint of many Samsung washing machine owners is that a ring of rust develops around the detergent dispenser after a short period of time. Sign the Rebate Form which will certify that the recalled washer is no longer in use, that it has been discarded, and that you acknowledge that it is a violation of federal law to sell or distribute your recalled machine. There are nine related reports of injuries, including a broken jaw, injured shoulder, and other impact or fall-related injuries. • Make sure the lid is closed. Samsung settled a class action lawsuit involving more than 30 top-loading washing machine models for $6.55 million. Remove the detergent dispensers by lifting them out. You’ll find all Samsung product recalls that have taken place since 2007 listed below – you can then click through on each product for further information on the risk posed and what you should do next. Pull and open the washer detergent drawer until it stops. Copyright© 1995-2020 SAMSUNG All Rights Reserved. SHOP PARTS. The second option is a rebate that can be applied towards the purchase of a new washer from Samsung or other brand. Compare; Find My Store. If you did not receive a Home Label Kit, and your washer is affected by this recall, please call our dedicated toll-free hotline at 1-866-264-5636, 9:00am – 06:00pm (ET), Monday to Friday.Saturday/Sunday:Closed. Will consumers automatically receive a Home Label Kit? WB09H7***** Washing machine User manual. Q13. Fast, easy checkout with Shop Samsung App. Item #2368741. A Samsung representative at Best Buy will call to schedule your Galaxy S10 try out. Here are the most common reasons your Samsung washer won't agitate - and the parts & instructions to fix the problem yourself. If residue or suds appear during a Self Clean cycle, we recommend running another Self Clean cycle afterwards. Solved: Our washer will reach the spin cycle and will spin for about 2 minutes and then starts filling with water and adds about 10 - 13787 - 4. WA40J3000AW washer pdf manual download. Consumers who choose the in-home repair will receive a free one-year extension of the manufacturer's warranty, regardless of the age of their washer. Clean the washi Samsung Electronics America, Inc., in cooperation with the U.S. Consumer Product Safety Commission (CPSC), announced a voluntary recall of certain top-load washers manufactured between March 2011 and October 2016. Additionally, consumers who purchased a recalled washer in the last 30 days of this recall announcement are eligible for a full refund from their original place of purchase. As an added safety measure, all known washer owners will also receive a Home Label Kit in the mail. If you normally wash with cold water, run a cycle with warm or hot water occasionally to help slow down soil and detergent buildup. Please follow the instructions included in the Home Label Kit. See all questions & answers. ft. Capacity DOE Available Colors White Rating ENERGY STAR®-rated CEE Tier 2 IMEF = 2.92 IWF = 2.9 Champagne (shown) Signature Features Steam • Powerful stain removal without pretreatment, while still gentle on your clothing. In addition, you can click a link below to view a brief video demonstrating how to apply the control panel guide (overlay) and the two warning labels. When you're finished scrubbing, use a clean, damp, microfiber cloth to clean off the area. Allow one hour to elapse so the water can cool and to avoid possible injury. Samsung 4.5-cu ft High Efficiency Stackable Steam Cycle Front-Load Washer (Platinum) ENERGY STAR. To begin, open the pump filter access panel by pressing on the cover. Select your Model Number in the list that appears. Page of 132 Go. Self Clean is a self-cleaning cycle that removes mold that may occur inside the washing machine. Browse Community home; Welcome to the Community; Get Help; Groups; Samsung. Vibration Reduction Technology Plus keeps loads balanced and quiet even at high speeds, while Self Clean keeps your laundry drum fresh and odor-free so its ready for the next wash. Once all the water is drained, remove the washer pump filter by twisting it counter-clockwise. On a top load washer, pull the drawer out, and then tip it up to remove it. , our Samsung representative, wants to know about you so they can assist you better. Locate the rubber drain hose and prepare to drain the water. No results. 1-800-269-2609 24/7. According to their representative, they have recalled around 34 top load machines within a month period after the government has released a warning about … You can select our free In-home repair option and receive a free one year manufacturer's warranty extension or. July 16, 2017 at 2:50 pm. Water leaks from the washing machine are almost always related to controllable circumstances that are easily remedied. This recall involves various models of Samsung manufactured Top Load washing machines. Samsung is not responsible for any direct or indirect damages, Samsung Electronics America, Inc., in cooperation with the U.S. Consumer Product Safety Commission (CPSC), announced a voluntary recall of certain top-load washers manufactured between March 2011 and October 2016. If the code reappears, call for service. Until the repair is completed, the washer exchanged, or the Home Label Kit applied, Samsung and the CPSC are advising owners of the recalled washers to use the delicate or waterproof cycles when washing bedding, water-resistant or bulky items. And the recall had to do with the washer tops possibly coming off during the spin cycle (does this mean that Samsung knows that the washer is going out-of-balance? All other brands, products and services, and their respective trademarks, names and logos, are the property of their respective owners. Keeping your Samsung washer clean is important because it prevents odors and mold from accumulating, and keeps your washer performing the way it should. There has been a recall on Samsung front load washers because water leakage onto the electrical connections of the washing machine's thermal sensor can cause an electrical short and ignite the circuit board, posing a fire hazard to consumers. Before you mail in your rebate form, please remember to: Should you have any questions, please contact us directly at 1-866-264-5636 so that we can help. When you are finished, place the inserts back into the drawer, and then align the drawer with the compartment rails. Thanks,” Asked by Anonymous 5 years ago. The manufacturer's warranty includes parts and labor for manufacturing defects in materials and workmanship. The kit will include a new control panel guide, two warning labels and step-by-step instructions for applying them to the machine, and a user manual supplement. John. Use the right amount of HE detergent, and remove detergent residue from the washing machine. Samsung has received 733 reports of washing machines experiencing excessive vibration or the top detaching from the washing machine chassis. The first option is a free in-home repair that includes reinforcement of the washer's top. SOLUTION. Samsung Washer WA45H7000AW/A2-0000 Troubleshooting and Repair Help We’ve put together a list of symptoms for Samsung Washer model WA45H7000AW/A2-0000 below. Please enter a valid Identification Number. Q6. Compare; Find My Store. , our Samsung representative at Best Buy, want to know about you to set up a personal demonstration on your next galaxy device. My washer is the same model. Buy the Samsung Galaxy Note10/Note10+ and get 6 months of Spotify Premium for free. User manual Samsung WA54M8750AV/A4 WA8750 5.4 cu. The company has made Samsung washing machine recall list and made an official confirmation about it. Sorry, there is insufficient stock for your cart. Browse answers, ask questions and get solutions from other Samsung customers. Caution: If you recently ran a hot cycle (Self Clean, Pure Cycle, or Sanitize), the water in the washer will be very hot. Download. The affected products can be identified by the model, UPC and serial numbers located on a label on the back of the product, near the top or right hand side. Why is that? Want to know if the Samsung product that you own has been recalled? Samsung's exchange rebate is for consumers who prefer to exchange their washer instead of getting the repair. Free standard shipping, exclusive offers and financing options. Keep the door and detergent drawer open between cycles to prevent mold and mildew. Include the original sales receipt for the new washer. What can I expect from the rebate process? Samsung's Top Load Washer has a large 4.5 cu. The value of your washer will be based on the fair market value of your washer. See our privacy policy here. Our care team is standing by to assist you with any questions, at 1-866-264-5636. Q2. CODE SYMBOL MEANING SOLUTION; Hot LED Flashes: Lid is open when washer is running. The recall involves 34 models of Samsung high-efficiency top-load washing machines sold between March 2011 and November 2016. The voluntary action was driven by reports highlighting the risk that the drums in these washers may lose balance, triggering excessive vibrations, resulting in the top separating from the washer. Check the washing machine's water supply and door seal for leaks. Make a photocopy of the receipt from your new washer and page one of the rebate form for your records. 2. selection. The above content is provided for entertainment and information purposes only. 2. The pump filter on your front load washer, also called the debris filter, helps filter lint and other debris from entering your washer's drain system. Thank you. Cleaning this often will help prevent detergent buildup. I want to know if this is a problem which can be solved or do I need a new washer. As long as your detergent drawer is mostly clean (easily achieved by wiping it dry after every wash session), then keeping it clean is pretty easy. arising from or related to use or reliance of the content herein. Self Clean (also called Pure Cycle or Self Clean+) is a special cycle that prevents mold. © 2020 Samsung Electronics America, Inc. SAMSUNG is a registered trademark of Samsung Electronics Co., Ltd. Our records indicate that there is an invalid serial number registered. Consumers who choose a Samsung washer will receive an additional loyalty incentive up to $150 toward their new Samsung washer purchase. That depends on your location. Samsung Self Clean Top Load Washer User Manual. I am still working on this. Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. Push the drawer back to close it fully. For Software or firmware questions, we suggest the following: For product performance questions, we suggest the following: or text SMSCARE to 62913 NEW SAMSUNG TOP LOAD WASHERS CURRENTLY SOLD AT RETAILERS ARE NOT AFFECTED BY THIS RECALL. Samsung has mailed more than 2 million Home Label Kits to our known customers. Your average wait time on this line is approximately 20 seconds. This interferes with the cleanliness of the washer and can cause leaks in the dispenser. User rating, 4.6 out of 5 stars with 3139 reviews. Press the Power button. Surface blemishes on the door are usually caused by water or detergent residue. Using too much detergent can gunk up the detergent drawer, causing less to reach your clothes. You will receive a Home Label Kit in the mail within the next 14 days. So you can select our free in-home repair that includes reinforcement of the washer repairs for this recall reasons Samsung... 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2020 samsung self clean washer recall